Terms and Conditions
Last Updated: 25 February 2026
These Terms & Conditions ("Terms") govern your use of www.furahanaturels.com (the "Website") and any purchase of products from Furaha Naturels Pte Ltd (UEN: 202601452K), a company registered in Singapore ("Furaha Naturels", "we", "us", or "our").
By accessing our Website or purchasing from us, you agree to be legally bound by these Terms, together with our Privacy Policy, Shipping Policy, Refund Policy, and Cancellation Policy.
If you do not agree to these Terms, please do not use our Website.
1. ABOUT US
Furaha Naturels Pte Ltd is a Singapore-registered company operating the Furaha Naturels brand. Our products are developed under the guidance of Coach SJ (Psychologist, Transformation Coach, and Cosmetic Formulator) and are inspired by holistic wellness principles.
Our Website is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products online.
2. ELIGIBILITY
By using this Website, you confirm that:
- You are at least 18 years old (or the age of majority in your jurisdiction);
- You have the legal capacity to enter into a binding contract;
- You will use our Website only for lawful purposes.
We reserve the right to refuse service to anyone at our discretion where permitted by law.
3. PRODUCTS & SERVICES
All products are subject to availability.
We reserve the right to:
- Limit quantities per customer, household, or order;
- Refuse or cancel orders suspected of resale or distribution;
- Modify or discontinue products without notice;
- Restrict sales to certain jurisdictions.
Product descriptions, images, and pricing are provided in good faith. However, we do not guarantee that colours or packaging will appear exactly as displayed on your device.
Natural products may vary slightly in colour, texture, or scent due to temperature or seasonal variation. Such variations do not constitute defects.
4. PRICING & PAYMENT
All prices are displayed in the selected currency and are subject to change without notice.
We reserve the right to correct pricing errors and cancel orders arising from such errors.
Payments are securely processed through third-party payment providers. We do not store full credit card details.
You agree to provide accurate billing and account information for all purchases.
5. SHIPPING, RETURNS & CANCELLATIONS
Your purchase is subject to our separate:
International customers are responsible for customs duties, taxes, and import fees.
Refusal of delivery or unpaid customs charges may result in a deduction of shipping and return costs from any refund.
6. HEALTH & MEDICAL DISCLAIMER
The information provided on this Website is for general informational and educational purposes only.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Nothing on this Website constitutes medical advice.
Always consult a qualified healthcare professional before using any supplement, essential oil, or skincare product, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Use of our products is at your own discretion and risk.
7. TESTIMONIALS & RESULTS DISCLAIMER
Testimonials reflect individual customer experiences.
Results vary from person to person.
We do not guarantee specific outcomes from the use of our products.
Testimonials are not medical claims and have not been clinically evaluated.
8. INTELLECTUAL PROPERTY
All content on this Website, including text, graphics, logos, images, product formulations (where disclosed), branding, and design elements, are the property of Furaha Naturels Pte Ltd unless otherwise stated.
You may not reproduce, distribute, modify, republish, or exploit any content without prior written consent.
9. USER CONDUCT
You agree not to:
- Use the Website for unlawful purposes;
- Violate intellectual property rights;
- Upload malicious code or viruses;
- Scrape or harvest data;
- Provide false information;
- Engage in fraudulent transactions.
Violation may result in immediate termination of access and possible legal action.
10. THIRD-PARTY SERVICES & LINKS
We may provide access to third-party services (e.g., payment gateways, analytics tools, advertising platforms).
We are not responsible for the policies, content, or practices of third-party websites.
Use of third-party services is subject to their respective terms.
11. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Furaha Naturels shall not be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or revenue.
Our total liability for any claim relating to a product purchase shall not exceed the amount paid for that product.
Nothing in these Terms excludes liability where such exclusion is unlawful.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Furaha Naturels, its directors, officers, employees, affiliates, contractors, and agents from any claim arising from:
- Your breach of these Terms;
- Your misuse of the Website;
- Your violation of applicable law.
13. PRIVACY
Your use of our Website is governed by our Privacy Policy.
We process personal data in accordance with applicable data protection laws, including GDPR and Singapore PDPA.
14. FORCE MAJEURE
We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including but not limited to:
- Natural disasters
- Pandemics
- Government actions
- Supply chain disruptions
- Carrier delays
15. TERMINATION
We may suspend or terminate access to our Website at any time if you violate these Terms.
All obligations incurred prior to termination shall survive termination.
16. SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force.
17. ENTIRE AGREEMENT
These Terms, together with our policies referenced herein, constitute the entire agreement between you and Furaha Naturels regarding use of the Website and purchase of products.
18. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of Singapore.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore, unless mandatory consumer protection laws in your country provide otherwise.
19. CHANGES TO TERMS
We reserve the right to update these Terms at any time.
Changes take effect upon posting.
Continued use of the Website constitutes acceptance of updated Terms.
20. CONTACT INFORMATION
For questions regarding these Terms:
Furaha Naturels Pte Ltd
Email: info@furahanaturels.com
Website: www.furahanaturels.com