Privacy Policy

Last Updated: 26/10/2024

Furaha Naturels ("we," "us," "our") is dedicated to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and disclose your personal data when you visit our website (furahanaturels.com), make a purchase, or engage with us in any other way. We are committed to complying with the General Data Protection Regulation (GDPR) and other applicable laws.

SECTION 1 - INFORMATION WE COLLECT

Personal Information You Provide

When you purchase something from our store, we collect personal information such as your name, address, email address, and phone number as part of the buying and selling process.
Automatically Collected Information
When you browse our website, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser, device, and operating system to improve your user experience.
Email Marketing (with Consent)
With your permission, we may send you emails about our store, new products, promotions, and other updates. You may opt out of these communications at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly.

SECTION 2 - CONSENT

How We Obtain Your Consent?

By providing us with personal information to complete a transaction, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using it for that specific purpose only.

Withdrawing Consent

If you change your mind, you may withdraw your consent for us to contact you, or to continue collecting, using, or disclosing your information at any time. Contact us using our contact form or via admin@furahanaturels.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

Third-Party Providers

Our third-party service providers (e.g., payment processors, shipping companies) collect, use, and disclose your information only to the extent necessary to allow them to perform the services they provide to us. Each provider has its own privacy policies regarding your data.

Data Transfer Outside Your Jurisdiction

Some providers may be located in or have facilities in a different jurisdiction than yours or ours. Therefore, if you proceed with a transaction that involves a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

    SECTION 5 - SECURITY

    To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately accessed, disclosed, altered, or destroyed. Sensitive information, like credit card data, is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. Although no electronic transmission or storage method is 100% secure, we comply with PCI-DSS standards and implement additional security measures.

    SECTION 6 - COOKIES

    We use cookies to enhance your browsing experience, analyze website traffic, and understand usage patterns. Cookies collect data about your browsing behavior but do not identify individuals. You can choose to disable cookies through your browser settings, though this may affect your experience on our site.

    SECTION 7 - YOUR RIGHTS UNDER GDPR

    If you are located in the European Union, you have certain rights regarding your personal data under the GDPR:

    1. Right to Access - You can request copies of your personal data.
    2. Right to Rectification - You can ask us to correct inaccurate or incomplete data.
    3. Right to Erasure - You can request deletion of your personal data, subject to certain exceptions.
    4. Right to Restriction of Processing - You may limit how we use your data in certain situations.
    5. Right to Data Portability - You can request a copy of your data in a structured, commonly used format.
    6. Right to Object - You can object to our processing of your data, including for direct marketing purposes.
    7. Rights related to Automated Decision-Making - You have rights regarding decisions made through automated processes, including profiling.

    To exercise any of these rights, please contact us via our contact form or by emailing admin@furahanaturels.com.

    SECTION 8 - AGE OF CONSENT

    By using this site, you represent that you are at least the age of majority in your state, province, or country, or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

    SECTION 9 - CHANGES TO THIS PRIVACY POLICY

    We reserve the right to modify this privacy policy at any time. Any changes will take effect immediately upon posting on this page. If material changes are made, we will notify you here, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

    QUESTIONS AND CONTACT INFORMATION

    For further information, or if you would like to access, correct, amend, or delete any personal data we have about you, register a complaint, or request more details, please contact us via our contact form or by emailing admin@furahanaturels.com.